Performance Guarantee Notice

To our valued customers, Effective immediately, Cardiac Science will be implementing a shipping and handling fee for batteries supplied under our Performance Guarantee program. Due to continually changing restrictions and regulations on the shipping, storage and handling of Lithium batteries, and the associated increasing costs, providing batteries under the Performance Guarantee program has become prohibitive […]

Notice on Third-Party Batteries, Electrode Pads

Dear Partners, We have become aware that after-market manufacturers and retailers are selling unbranded Cardiac Science replacement batteries and electrode pads for use with Cardiac Science automated external defibrillators (“AEDs”). Use of these after-market products will void the Cardiac Science AED warranty. Use of these after-market products will also nullify the provisions of Cardiac Science’s […]

Cardiac Science Powerheart® AEDs support 2015 AHA & ERC CPR Guidelines

On Oct. 15, 2015, the European Resuscitation Council (ERC) and American Heart Association (AHA) released the 2015 Guidelines for Cardiopulmonary Resuscitation (CPR) and Emergency Cardiovascular Care (ECC). The new guidelines are based on evidence-based findings from the global resuscitation community who assessed thousands of peer-reviewed publications. What does this mean for my Cardiac Science AED? […]

End of Support for certain Powerheart and FirstSave models sold prior to 2007

Attention: End of support for all Burdick First Save Models 92531; Cardiovive AED Models 92532 and 92533; Cardiac Science Powerheart AED Models 9300A/E-0xx, 9300E-1xx, 9300A/E/P-2xx; and Cardiac Science FirstSave Models 9300C-xxx and 9300D-xxx. Effective Date: January 1, 2016 Beginning in July we informed you that it has become increasingly difficult for us to maintain a […]

Notice on AED websites offering third-party adult electrode pads for Powerheart® G3 AEDs

It has come to our attention that several AED websites are offering third-party adult electrode pads for Powerheart® G3 AEDs that are marketed as alternatives to the pads that Cardiac Science develops and manufactures specifically for our Powerheart G3 AED. Often, these electrodes have similar part numbers that lead consumers to believe they are manufactured […]