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Technical Support

When issues arise, you need expert help, fast. Our Technical Support team is ready to troubleshoot issues and facilitate repair or exchange activities when needed.

Fast Response
Our technicians are easily reached by telephone. And for some products, with a high-speed internet connection, we can remotely access your system to diagnose and address your needs. Most problems are resolved quickly and allow you to give the quality care your patients deserve and expect.

Technical and Clinical Expertise
Our factory-trained technicians understand both the product technologies and the clinical environment. This enables them to work through your issues to get you back up and running as swiftly as possible.
Cardiac Science Inquiries
U.S. Phone: 262.953.3500
or: 800.426.0337
Fax: 262.798.5236


Email U.S.: techsupport@cardiacscience.com Technical Support Hours:
7 a.m. to 5:30 p.m. Central Time M-F
or Outside the U.S.: internationalservice@cardiacscience.com
Mortara Inquiries
Phone: 888.667.8272
Fax: 414.354.4760
Email:QBtechsupport@mortara.com

Knowledge Base

Obtain technical information by selecting a product or searching by resource type below. Select a link below to find support resources and product documentation which includes, FAQs, glossary, service parts, manuals, brochures, and reference guides.

Select a Product

Defibrillators & AED Programs

ECG Devices

Diagnostic Workstation
 
Stress Testing

Holter Systems

Data Management & Connectivity

Cardiac Rehab

Vital Signs