Q-Care First Response Support
Cardiac Science First Response coverage is the perfect compliment to the expertise and reliability of your bio-medical engineering team. We technically train your team for basic repairs and supply the parts they need when they need them. In addition, they have access to our technical support group by phone or our field engineers can come on site for more complex service.Maximize uptime
Priority Response. When equipment goes down, you lose your ability to work with patients. The Cardiac Science training your bio-med team has received allows them to respond quickly. As a Q-Care customer, you jump in front of non-Q-Care repairs and get priority service for parts to minimize downtime.Eliminate unexpected costs
Stay on Budget. Cost management is critical to the ongoing success of your operation. Unexpected repair costs can wreak havoc with your budget and keep you from achieving your goals. Q-Care On-Site helps you control costs and mitigate expensive repair fees.Protect your investment
If the repair requires more time or complex parts then you could easily spend more than the cost of the service contract! You can extend your factory warranty for three additional years to give you 100 percent coverage on both parts, and labor if you need it.