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Powerheart CRM End of Service Support & Change in CRM Therapy
Electrode Ordering Process

Phone US: 425.402.2000
or: 800.426.0337
Fax: 425.402.2022


Email U.S.: techsupport@cardiacscience.com Technical Support Hours:
5 a.m. to 4:30 p.m. Pacific Time, M-F

or Outside the U.S.: internationalservice@cardiacscience.com Click Here for Web Chat

DATE: August 30, 2011

TITLE: End of Service Support for Powerheart CRM Devices & Change in CRM Therapy Electrode Ordering Process

FULL DESCRIPTION:

Production of the Powerheart CRM models listed below ended at least 7 years ago and it has become increasingly difficult for us to maintain a high level of service as key components are no longer available from our suppliers. Therefore, effective immediately, we will no longer be able to repair these devices:

• 180-2000-XXX
• 180-2001-XXX
• 2020945-XXX

We will continue to provide #170-2007 CRM Therapy Electrodes on a limited basis. For more information please see the CRM Therapy Electrode Ordering Process document posted on this page. All other supplies and accessories for this device have been discontinued and are no longer available.

We pride ourselves on providing industry-leading products and customer support. If you have questions about the end of factory support for these devices:
• In the US contact our Technical Support team at 1-800-426-0337, Option 1.
• Outside the US, contact your local Cardiac Science representative.