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Program Options

Elite Response

Advanced Response

Essential Response

Our premium package is the gold standard in the AED industry. In addition to Essential and advanced Response, your organization will receive classroom training conducted by our trainers.

The Elite Response program includes:

  • Live Training Courses
  • Service & Maintenance
  • Site Assessment & Rescue Support
  • Medical Direction & Oversight
  • Online Training & Tools:
    • MasterTrakTM software
    • CardiAcademy
    • Customer Toolbox

Our most popular package that includes Essential Response along with annual AED service to make sure your AEDs are ready should an emergency strike.

The Advanced Response program includes:

  • Service & Maintenance
  • Site Assessment & Rescue Support
  • Medical Direction & Oversight
  • Online Training & Tools:
    • MasterTrakTM software
    • CardiAcademy
    • Customer Toolbox

This cost-effective option is standard on every RRS package and only includes the essentials to help you start your AED program.

The Essential Response program includes:

  • Site Assessment & Rescue Support
  • Medical Direction & Oversight
  • Online Training & Tools:
    • MasterTrakTM software
    • CardiAcademy
    • Customer Toolbox

Site Assessment & Rescue Support

RRS assesses your location to determine the optimal number of AEDs and then recommends the best placement for easy accessibility. Should an AED be deployed during an event, a Cardiac Science technician will visit the site within 48 hours to download the event details, replace device components, and reset the AED.

Medical Direction & Oversight

RRS provides your organization with medical direction and oversight, including an AED prescription. We will also help ensure that your program is compliant with federal, state, and local laws. Finally, your AED program will be backed by the most comprehensive indemnification in the industry.

Online Training & Tools

RRS provides you with online tools to manage your AED program, including our newly redesigned MasterTrak software that automatically tracks your AEDs and their locations, an online training platform, CardiAcademy, to train your organization, and a Customer Toolbox that provides useful templates to facilitate communications about your AED program.

 Service & Maintenance

With RRS, we will service and maintain your AEDs through technicians that are company employees and have gone through thorough background checks–no third-party contractors here. We conduct annual visits to your site to ensure your devices are in good working order and replace expired pads, batteries, and other components.

Live Training Courses

RRS offers training on Powerheart AEDs by company instructors who have real-life experience using AEDs. With classes of either 5 or 10 students, every participant is able to gain valuable practice experience on his or her own mannequin. Your staff will also learn CPR skills that adhere to American Heart Association or European Resuscitation Council standards.