Skip to content

Contact Us

HeartCentrix Device Connectivity Solution

HeartCentrix is an innovative device connectivity solution for allowing ECG, cardiac stress test, and Holter devices to upload test results for review and editing — anywhere, anytime. For physician offices, HeartCentrix is the only solution that connects your Burdick and Quinton cardiac devices to your EMR system.

Features

  • Single sign-on from your EMR.
  • Diagnostic-quality on-screen serial comparisons (a must for 12-lead ECGs).
  • Download functionality for orders and patient demographics (no typing, eliminate errors).
  • Upload functionality for results back to the EMR after tests are performed.
  • Intuitive Microsoft Windows XP Professional, Vista and 7 compatible user interfaces using Microsoft Internet Explorer versions 6, 7 or 8.
  • Interface with Burdick purpose built devices (e.g. Atria) and PC-based diagnostic applications (e.g. CareCenter MD).
  • Allscripts Enterprise and Professional UAI interface certification.
  • Local printing, supplementing EMR systems’ printing capabilities.

Benefits

  • Better patient care. Sometimes a situation demands that you review ECG test results immediately, but you may be miles from the patient. HeartCentrix solves that dilemma by providing the flexibility you need with anytime, anywhere access to cardiac patient information.
  • Connectivity. HeartCentrix provides bi-directional communication between your EMR and many Burdick and Quinton ECG and stress test devices.
  • Efficiency. You can download orders and patient demographics and save time and paper, eliminate errors, and ensure patient safety. Upload results back to the EMR after tests are performed.
  • Convenience. You can review and edit test results at the office or any remote location.
  • Single sign-on. For immediate access, log in from home, the office, the clinic, or the hospital. Only a single sign-on is required because HeartCentrix interfaces with your EMR.

*Presently available in the U.S. and Canada only

Please give me more information.

My name:
My phone:
My email:
My zipcode:
What I'm looking for:
Call 800.679.8703 or

Cardiac Science and Best Buy for Business can help you find the right IT solutions for your medical devices. Find out more >

 

SYSTEM REQUIREMENTS,
WIN SERVER 2003

Limited number of users:

Unlimited

Computer:

2.0 GHz Processor or better:

256KB Cache:

RAM:

2.0 GB

Network Interface Card:

DVD Drive, 32X:

Video Card: must support
1024 X 768 at 65K:

Mouse:

Keyboard:

Operating System:

Windows Server 2003 (Standard Edition or R2) w/ Service Pack 1 (32 bit)

Monitor:

Internet Browser Compatibility:

Microsoft Internet Explorer®
6, 7, or 8:

Microsoft Internet
Information Services (IIS):

Version 6.0 required

 

SYSTEM REQUIREMENTS,
WIN XP PRO

Limited number of users:

3 concurrent

Computer:

2.0 GHz Processor or better:

256KB Cache:

RAM:

1.0 GB

80 GB Free Hard Disk Space:

Network Interface Card:

DVD Drive, 32X:

Video Card: must support
1024 X 768 at 65K:

Mouse:

Keyboard:

Operating System:

Windows XP Professional w/ Service Pack 2 (32 bit)

Monitor:

Internet Browser Compatibility:

Microsoft Internet Explorer®
6, 7, or 8:

Microsoft Internet
Information Services (IIS):

Version 5.0 required

 

System requirements: HeartCentrix CLIENT WKSTN

Windows XP Professional, SP2 (32 and 64 bit):

Windows 7 (32 and 64 bit):

Windows VISTA (Business, Ultimate, Premium, Home):

Windows 2000 Professional (32 and 64 bit):

Our EMR Partners

Our EMR partners are some of the best in the business.
Allscripts
eClinicalWorks
GEMMS
Greenway
MEDENT
MicroMD
NextGen
Sage Software
GE Centricity
... and more to come.

FAQs & Troubleshooting Tips

Does Remote Support cost anything?

This service is available free of charge for our warranty and service contract customers. Billable customers are charged the standard hourly service rate.

How do I set up Remote Support on my Cardiac Science equipment?

Several methods are available. Examples of the most popular are PC Anywhere, Real VNC (Virtual Network Computing) or WebEx Intercall. Contact Technical Support for more details.

How does Remote Support benefit me?

We have the availability of experts to assist you in real time, without having to send your unit in, or sending a field service engineer on site. We can assist you with installing software and service patches. We can help identify workflow issues, verifiy versions and software settings. We can view and send log files to our FTP site. This has proved to be a valuable tool in resolving issues quickly meaning increased uptime for your equipment.

Is Remote Support safe and secure?

Yes. Remote Support is safe and secure. Information is shared only between your computer, and the computer of the Technician working on your issue.

What is Remote Support?

Remote Support is the ability for the Cardiac Science Technical Support Team to access your PC directly. We can connect to your PC remotely and control the actions temporarily. We can also help fix problems and review log files over a secure internet connection.