Powerheart G3 FAQs & Troubleshooting Tips
How do I use RescueLink?If you open the RescueLink program go up to Help and then select Search for Help on... and a Help Topics box will pop up. If you double-click on Using RescueLink it will give you a list of actions and step-by-step instructions on how to navigate the program, download rescue files, update the date and time, etc.
My battery has two dates on it, what do they mean? Is the second date the warranty expiration date?The first date shown is the "Install By" date, the second date on the battery represents the "Discard By" date. If you count back 5 years from the first date on the battery, that is the date the battery was manufactured.
What liability do we incur by deploying AEDs?Cardiac Science offers users comprehensive liability indemnification, over and above what is currently available in the marketplace. If the Powerheart AED is maintained and used in accordance with the directions in the user manual, the user is indemnified from liability.
Additionally, the Cardiac Arrest Survival Act signed by President Clinton in 2000 provides AED users and acquirers with liability protection. In fact, with AEDs becoming common safety devices, organizations could be at risk for not having these devices on site.
Each state has Good Samaritan laws with language about AEDs. These laws typically involve three main elements: medical direction (a licensed physician to oversee your program), training and record keeping/tracking (of device serial numbers and locations, battery expiration dates, etc.). Ask your Cardiac Science representative about AED Program Management Services. Cardiac Science specializes in managing all three components for you to ensure legal compliance.
Who can help my facility with the implementation of an AED program?Cardiac Science is a leading provider of comprehensive AED program management services. Contact Cardiac Science for help with:
- Purchasing your devices
- Arranging training
- Medical prescription and oversight
- Determining the optimal number and placement of your AEDs and
- Developing an ongoing quality assurance program.